Privacy Policy

## 1. Information we collect When you book a test or contact us, we collect your name, phone number, email (optional), address (for home collection), and the tests you book. Test results are stored securely and shared only with you and authorised lab staff. ## 2. How we use your information - To schedule and fulfil your booking - To send confirmations, reminders, and reports via WhatsApp/SMS/email - To improve our services and respond to your queries - To comply with legal and regulatory obligations ## 3. Sharing your information We do not sell your personal data. We share information only with: (a) authorised lab and phlebotomy staff, (b) referring doctors if you ask us to, (c) regulatory authorities when legally required. ## 4. Data security We use encrypted storage, access controls, and secure transmission for all health information. Our lab is NABL accredited and ISO 9001:2015 certified. ## 5. Your rights You can request access to, correction of, or deletion of your personal data at any time. Contact sugarlab.diagnostics@gmail.com. ## 6. Contact SugarLab Diagnostics, Surat, Gujarat. Phone: +91 6359 442244 · Email: sugarlab.diagnostics@gmail.com